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Shop for any 2 shades of Lipstick at Rs. 3000

  • Shipping Policy

    At asa beauty we ensure that your order is processed and delivered safely within 4-5 business days across major parts of India. Other regions may take up 7-10 business days depending on the location.

    Unless otherwise specified, asa beauty ships its products at no cost. In the event that shipping charges are applicable, it will be mentioned at the time of purchase.

    Goods will need to be signed upon delivery. In any event that you are not available to receive your product, we suggest that you specify the name of the person who would receive the delivery on your behalf. i.e. a family member, colleague, neighbour, etc. However, asa beauty takes no responsibility for goods signed by any other person.

    For any complaints with regards to your order, please call or message our Customer Care within 4 business days of receiving your order for resolution.

    Products will be shipped only within India.

  • Returns Policy

    We will only be able to accept returns for products purchased on our website.

    Products once purchased are non-refundable. An item may be eligible for return within 4 days from the date of delivery if it fulfils any of the following conditions:

    1.Sold in a physically damaged condition

    2.Has missing parts or accessories

    3. A wrong order has been received

    If your package full fills the above condition, you would need to inform our Customer Care within 4 business days of receipt of the package, by writing to us at customercare@asabeauty.com or calling on 1800 120 7242 between 10 am - 6 pm, Monday to Friday.

    Return requests will be validated by our team and instructions on how to return the product will be provided via email within 2 business days. Thereafter, the reverse pickup will be arranged within 5 business days of receiving a follow up email from our team.

    On receipt of the returned product, we will proceed to inspect the same and validate the claim. The inspection and validation of the claim will take place within 3 working days of receipt of the returned product(s). Our Customer Care team will be in touch with you thereafter.

    Once approved as an eligible return, a credit note or replacement will be issued to you. If the product is found not eligible for return, it will be couriered back to you.

  • Exchange Policy

    Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt / price tags intact and in their original packaging, in an undamaged and unused condition.

    Damages due to neglect, improper usage or wrong application will not be covered under this policy.

    If your package full fills the above condition, you would need to inform our Customer Care within 4 business days of receipt of the package, by writing to us at customercare@asabeauty.com or calling on 1800 120 7242 between 10 am - 6 pm, Monday to Friday.

    Exchange requests will be validated by the team and instructions on how to exchange the product will be provided via email within 2 business days. Thereafter, the reverse pickup will be arranged within 5 business days of receiving a follow up email from our team.

    On receipt of the product, we will proceed to inspect the same and validate the claim. The inspection and validation of the claim will take place within 3 business days of receipt of the product(s). Our Customer Care team will be in touch with you thereafter.

    Once approved as an eligible exchange, replacement or credit note will be issued. If the product is found not eligible for exchange, the product will be couriered back to you.

  • Cancellations

    Orders once placed, cannot be cancelled for any reason and there shall be no refund , except if:

    a. If the product delivered is defective or spurious, or

    b. if the product delivered is not of the characteristics or features as advertised;

    c. If there is unreasonable delay in delivery over and above delivery schedule

    For further queries you can reach out to customer care 1800 120 7242 between 10 am - 6 pm (Mon - Fri)

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